These Terms govern your use of WorkDisputes. WorkDisputes is owned and operated by Digital Fig Ltd (Company Number: 15889833). By accessing our platform, you agree to these Terms. If you do not agree, you must stop using the website immediately.

1. Authorised Use

You are granted a limited, non-exclusive, non-transferable licence to use WorkDisputes for your own personal use (i.e., assessing your own employment situation). You may not use this tool for commercial resale, nor may you scrape, reverse-engineer, or misuse the API.

2. Paid Access Passes & Payments

Our currently advertised paid products are fixed-duration access passes, not subscriptions. Each pass is purchased with a single payment and ends automatically when its stated access period expires.

Available passes: Individual Case Research, Case Assessment Report and Document Builder Suite passes provide 30 days of access to the named product. A Pro Pass provides 90 days of access to the paid tools described as included with Pro at checkout.
One-time payment: The total price and access period are shown before checkout. You authorise one charge for the pass you select. There is no automatic renewal, recurring charge or future payment obligation.
Activation and expiry: Access normally begins when payment is confirmed and expires automatically at the date and time shown in your account. You do not need to cancel to prevent another charge.
Access scope: A product-specific pass unlocks only the named product and its included features. It does not unlock other paid products. Pro access includes the paid products identified as part of Pro at the time of purchase.
Additional purchases: Access is extended or renewed only when you actively complete another checkout and authorise another one-time payment.
Payment processing: Payments are handled by our secure payment processor. We do not use a completed pass purchase as authority to charge you again.

Cancellation and refunds

Statutory cancellation rights: Depending on the nature and delivery of the digital content or service, UK law may give you a right to cancel within 14 days. If you expressly ask us to begin supplying digital content or services during that period and acknowledge the effect on your cancellation rights, those rights may be reduced or lost once supply begins or the service is fully performed.
Refund requests: Contact support@workdisputes.co.uk with your account email and purchase details. We will assess the request in accordance with these Terms and applicable UK consumer law.
Statutory remedies: Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded, including rights where paid digital content or services are faulty, not as described or not provided with reasonable care and skill.

3. User Data & Privacy

We process your data in accordance with our Privacy Policy. By uploading documents (such as contracts or dismissal letters), you represent that you have the right to share this data. We strongly advise redacting sensitive personal information of third parties before upload.

4. Disclaimers

USE AT YOUR OWN RISK. The software is provided "AS IS". We make no warranties regarding the accuracy of legal analysis provided by our AI models. Please refer to our full Legal Disclaimer.

5. Account Termination

We reserve the right to suspend or terminate your account immediately, without notice, if you breach these Terms or engage in abusive behaviour towards our platform or support staff.

6. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from your use of WorkDisputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Affiliate Programme

Affiliate applications require approval. Approval may be refused, suspended or withdrawn where necessary to protect customers or the platform.
Your approved commission rate and attribution window are shown in the affiliate dashboard. Commission applies only to eligible, completed purchases attributed through your active referral link.
Refunds, chargebacks, fraudulent transactions, cancelled payments and self-referrals do not qualify. Previously recorded commission may be reversed when one of these events occurs.
You must make the commercial nature of affiliate content clear and prominent wherever you share a referral link. You must not make misleading claims, give legal advice on our behalf, use spam, impersonate WorkDisputes or bid on our brand name in paid search without written permission.
Referral attribution depends on the visitor allowing optional analytics and referral cookies. We cannot guarantee that every visit or purchase will be attributed.
Dashboard figures remain provisional until the applicable holding period and validation checks have completed. Available commission is paid by bank transfer and recorded by an administrator using the payment reference.
Affiliates are responsible for keeping their payout details accurate and current. WorkDisputes is not responsible for a delayed or misdirected payment caused by incorrect bank details supplied by the affiliate.